Privacy Policy

Effective Date: July 7, 2026

Welcome to Shore Express Travel Agency.

This Privacy Policy explains how SHOREXPRESS TRAVEL SEYAHAT ACENTELİĞİ LTD. ŞTİ., operating under the trade name Shore Express Travel Agency ("Company," "we," "our," or "us"), collects, uses, stores, and protects your personal information when you visit our website, submit an inquiry, make a reservation, purchase a tour, or otherwise use our services.

By using our website or booking any of our services, you agree to the practices described in this Privacy Policy.

1. Company Information

Trade Name: Shore Express Travel Agency

Legal Company Name: SHOREXPRESS TRAVEL SEYAHAT ACENTELİĞİ LTD. ŞTİ.

Business Address:

CAMIKEBIR MAH. MAHMUT ESAT BOZKURT CAD.

STARLIGHT NO: 22/6

Kuşadası / Aydın

Türkiye

Email:

shorexpress@hotmail.com

Phone:

+90 554 939 86 29

2. Information We Collect

Depending on how you interact with us, we may collect the following information:

Personal Information

• Full name
• Email address
• Phone number
• Country of residence
• Postal address (when required)
• Passport or identification details (only when necessary for booking or legal requirements)
• Emergency contact information
• Traveler information for all participants

Booking Information

• Tour selections
• Cruise information
• Hotel information
• Flight details
• Pickup and drop-off locations
• Travel dates
• Number of travelers
• Special requests
• Dietary requirements
• Accessibility requests

Payment Information

Payments may be processed through secure third-party payment providers.

We do not store complete credit card numbers on our servers.

Technical Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referral URLs
• Cookies and similar technologies

3. How We Collect Information

We collect information when you:

• Visit our website
• Submit a contact form
• Request a quotation
• Book a tour
• Contact us via email
• Contact us by phone
• Contact us through WhatsApp or other messaging services
• Subscribe to newsletters
• Participate in surveys or promotions

4. How We Use Your Information

We use your information to:

• Process reservations
• Confirm bookings
• Organize tours
• Communicate with you regarding your reservation
• Provide customer support
• Respond to inquiries
• Improve our services
• Improve website performance
• Send booking confirmations
• Send operational updates
• Prevent fraud
• Comply with legal obligations
• Maintain accounting records
• Resolve disputes

If you have opted in, we may also send promotional emails about our services. You may unsubscribe at any time.

5. Legal Basis for Processing

Where applicable, we process your personal data based on:

• Your consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests
• Protection of vital interests

6. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary with:

• Tour operators
• Transportation providers
• Hotels
• Cruise operators
• Local guides
• Payment processors
• Technology providers
• Booking software providers
• Government authorities when legally required
• Law enforcement agencies where required by law

Only the information necessary to provide the requested services will be shared.

7. International Data Transfers

Because our customers come from many countries, your personal information may be transferred to and processed outside your country of residence.

Whenever possible, we use reasonable safeguards to protect transferred information.

8. Data Retention

We retain personal information only as long as necessary to:

• Complete your booking
• Provide our services
• Comply with legal obligations
• Meet tax and accounting requirements
• Resolve disputes
• Enforce our agreements

When information is no longer required, it will be securely deleted or anonymized.

9. Cookies

Our website uses cookies and similar technologies.

Cookies help us:

• Improve website functionality
• Remember your preferences
• Analyze website traffic
• Improve user experience
• Detect security issues

You may disable cookies through your browser settings, although some website features may no longer function properly.

10. Analytics

We may use third-party analytics services, such as Google Analytics, to better understand how visitors use our website.

These services may collect:

• Device information
• Browser information
• IP address
• Website interactions

This information is used only for statistical and analytical purposes.

11. Marketing Communications

If you choose to receive promotional communications, we may occasionally send:

• Travel offers
• Discounts
• Seasonal promotions
• New tour announcements

You can unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

12. Data Security

We implement reasonable technical and organizational measures to protect your information against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

13. Children's Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children without appropriate parental or legal guardian consent.

If we become aware that such information has been collected unintentionally, we will promptly delete it.

14. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content, or security of those websites.

We encourage you to review their privacy policies before providing any personal information.

15. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information below.

16. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Shore Express Travel Agency

SHOREXPRESS TRAVEL SEYAHAT ACENTELİĞİ LTD. ŞTİ.

CAMIKEBIR MAH. MAHMUT ESAT BOZKURT CAD.

STARLIGHT NO: 22/6

Kuşadası / Aydın

Türkiye

Email:

shorexpress@hotmail.com

Phone:

+90 554 939 86 29

17. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time.

Any updates will be posted on this page together with a revised "Effective Date."

Your continued use of our website after changes become effective constitutes your acceptance of the updated Privacy Policy.